How to Add Policyholder Contacts to the CrowBar

Step 1: Log in to the CrowBar and find the policy for this client:

Step 2: On the policy page, scroll down to the Insured Contacts section and click on Invite Insured Contact:

Step 3: Add the Insured’s full name and email address and click add:

Step 4: An invitation email is sent to the insured with a button to login to the Policyholder Dashboard 

FAQ: 

• Will I receive a copy of the invitation email?

  • • Yes, all brokers on the broker team for that client will receive a confirmation email with a copy of the email sent to the insured. 

• Who is the invitation email going to come from?

  • • The email will come from services@corvusinsurance.com. The  email will list the client name and their Corvus Policy number

• Can you do this for me?

  • • Yes, we can! Send an email to services@corvusinsurance.com with the Client Name along with the full name, email and job title of all the policyholder contacts that should be added.
    • We recommend including policyholder contacts responsible for IT security so they can directly receive actionable loss mitigation information. You will always be included on any communication from Corvus to the policyholder.

• What do they have access to?

  • • View the Policyholder Dashboard article here for complete information, but as an overview, your insured will have access to the following resources:
      • Policy Documents (Claims details enclosed)
      • Corvus’s Quarterly Dynamic Loss Prevention Report (delivered via email with you cc'ed)
      • Incident Response Planning Resources
      • Tools to quantify risk 
      • Data Privacy and Security News and Learning Centers
      • Cybersecurity Awareness Training and Resources 
      • Pre and Post-Breach Vendor Recommendations
      • And much more cyber risk materials!

• Who do they reach out to if they have questions for Corvus?

  • • All policyholders can reach out to Lauren Winchester,  VP of Risk + Response at services@corvusinsurance.com